A Jamaican professional-services firm frequently sent teams overseas, but managing the logistics in-house had become a burden. Complex multi-city itineraries, visa and passport coordination, and frequent last-minute changes ate up staff time and risked missed connections.
The Challenge
Coordinating flights, accommodations, and travel documents across multiple travelers left too much room for error — and a single missed connection could derail an important engagement.
What We Did
KCG Travel managed the entire process end to end — flights, accommodations, and visa and passport assistance — with a single point of contact for any change along the way.
The Results
The client saved hours of administrative work per trip, avoided missed connections, and simplified expense reconciliation — letting their team focus on the work, not the logistics.
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